Common Issues and Solutions

Status: Published

This article covers frequently encountered issues and their solutions.

StudioWeb Issues

Objects not responding to clicks

Symptoms: Clicking on an object doesn’t select it.

Solutions:

  1. Ensure the object’s layer is visible (check layer bar at bottom)
  2. Try clicking directly on the object, not the handles
  3. Refresh the browser and reload your page

Drag/resize feels “jumpy” or objects move too fast

Symptoms: Small mouse movements cause large object movements.

Solutions:

  1. Check your zoom level - objects move relative to zoom
  2. Hold Shift while dragging to disable snap-to-grid
  3. Use arrow keys for precise positioning

Theme colors not applying

Symptoms: Changed CSS variables but UI didn’t update.

Solutions:

  1. Ensure you’re editing the correct file: apps/runtime-web/src/components/studio/theme.css
  2. Hard refresh the browser (Ctrl+Shift+R)
  3. Check for syntax errors in CSS
  4. Note: Some colors are still inline (see TODO in theme.css)

Save button doesn’t download file

Symptoms: Clicking Save does nothing.

Solutions:

  1. Check if browser is blocking downloads (look for blocked popup indicator)
  2. Check browser downloads folder - file may have downloaded silently
  3. Try a different browser
  4. Open browser console (F12) and check for JavaScript errors

Shift+click doesn’t add to selection

Symptoms: Shift+clicking a second object deselects the first.

Solutions:

  1. Make sure you’re holding Shift before clicking
  2. Ensure both objects are on visible layers
  3. Refresh the browser if issue persists

Browser Compatibility

  • Chrome 90+
  • Firefox 90+
  • Edge 90+
  • Safari 15+

Known Issues

  • Older browsers may not support CSS custom properties
  • Mobile browsers are not currently supported for StudioWeb

Getting Help

If your issue isn’t listed here:

  1. Check the browser console (F12 → Console tab) for error messages
  2. Try refreshing the page
  3. Clear browser cache and reload
  4. Contact support with:
    • Browser name and version
    • Steps to reproduce the issue
    • Any error messages from console

See Also